Supervisors tend to blame their turnover problems on everything under the sun while ignoring the crux of the matter: People don’t leave jobs; they leave managers.
The sad thing is that this can easily be avoided. All that’s required is a new perspective and some extra effort on the manager’s part.
First, we need to understand the seven worst things that managers do that send good people packing.
1. They overwork people
Nothing burns virtuous employees out quite like overworking them. Overworking good personnel is perplexing; it makes them feel as if they’re being penalized for great performance. Overworking employees is also counterproductive.
If you must increase how much work your talented employees are doing, you’d better increase their status as well. Gifted employees will take on a bigger workload, but they won’t stay if their job stifles them in the process. Raises, promotions, and title-changes are all acceptable ways to increase workload.
If you only increase workload because people are talented, without changing a thing, they will seek another work that gives them what they deserve.
2. They do not recognize contributions and reward good work
It’s easy to undervalue the power of a pat on the back, especially with top players who are intrinsically motivated. Everyone likes kudos, none more so than those who work hard and give their all.
Supervisors need to communicate with their people to find out what makes them feel good (for some, it’s a raise; for others, it’s public recognition) and then to reward them for a job well done. With top performers, this will happen often if you’re doing it right.
3. they do not care about their employees
More than half of people who leave their jobs do so because of their relationship with their manager. Smart companies make certain their managers know how to balance being professional with being human.
These are the bosses who celebrate an employee’s accomplishment, empathize with those going through hard times, and challenge people, even when it hurts. Bosses who fail to really care will always have high turnover rates.
4. they hire and promote the wrong people
Good, hardworking employees want to work with like-minded professionals. When bosses don’t do the hard work of hiring good people, it’s a major demotivator for those stuck working alongside them.
Promoting the wrong people is even worse. When you work your tail off only to get passed over for a promotion that’s given to someone who glad-handed their way to the top, it’s a massive insult. No wonder it makes good people leave.
5. They do not let people pursue their passions
Talented employees are passionate. Providing opportunities for them to chase their passions advances their productivity and job fulfillment. But many managers want people to work within a little box. These managers fear that productivity will deteriorate if they let people expand their focus and pursue their passions.
This fear is unfounded. Studies show that people who are able to pursue their passions at work experience flow, a euphoric state of mind that is five times more productive than the norm.
6. They fail to develop people’s skills
When managers are asked about their inattention to employees, they try to excuse themselves, using words such as “trust,” “autonomy,” and “empowerment.” This is complete nonsense. Good managers manage, no matter how talented the employee. They pay attention and are constantly listening and giving feedback.
Management may have a beginning, but it certainly has no end. When you have a talented employee, it’s up to you to keep finding areas in which they can improve to expand their skill set. The most talented employees want feedback — more so than the less talented ones — and it’s your job to keep it coming. If you don’t, your best people will grow bored and complacent.
7. They fail to challenge people intellectually
Great bosses contest their employees to finish things that seem inconceivable at first. Instead of setting mundane, incremental goals, they set lofty goals that push people out of their comfort zones.
Then, respectable managers do everything in their power to help them succeed. When talented and intelligent people find themselves doing things that are too easy or boring, they seek other jobs that will challenge their intellects.
If you want your best people to stay, you need to think carefully about how you treat them. While good employees are as tough as nails, their talent gives them an abundance of options. You need to make them want to work for you.
Original post here.